1) Introduction
The purpose of this Privacy Policy is to help you understand how we collect and process your personal data through your use of our site: www.jjis.co.uk including any information you may provide through our site when you fill in any online form. We also process data on behalf of our customers as required for the purpose of processing quotations and orders.
JJIS are registered as a data controller with the Information Commissioner’s Office (ICO). Our registration number is : ZA397354. Our full details are: JJ Integrated Solutions Limited, 18 Teddington Business Park, Station Road, Teddington, Middlesex TW11 9BQ. Telephone: 0208 941 7176. Email: enquiries@jjis.co.uk.
We are committed to protecting your privacy and will ensure that any processing of data is secure and only used for the stated purpose and handled in accordance with the General Data Protection Regulations (GDPR) of May 2018.
2) What data do we collect about you?
We collect personal information about you, to include, but not limited to: first name, last name, email address, telephone number, address details. If you contact us we may keep a record of the information that is relevant for our stated purposes.
3) How do we collect your personal data?
You may provide data by filling in forms on our website or by communicating with us by post, phone, and email. As you use our website, we automatically collect technical data about your equipment, browsing actions and usage patterns. This information is used internally to enhance your user experience and to help us improve our website’s performance. We collect this data by using cookies, server logs and similar technologies. Please see our Cookie Policy for further details.
4) How do we use your personal data?
We will only use your personal data when legally permitted and do so only for the following purposes:
5) Why we collect your personal data – legal basis for processing
JJIS has concluded that the collection of personal data is necessary for its legitimate interest as a commercial business including the marketing and promotion of its brand, products and services; and the sale, installation and servicing of fire and security systems under contract.
6) Disclosures of your personal data
We never pass on your personal data to any third parties outside JJIS other than contracted parties operating under our instruction. Such contracted parties may include fire and security system services such as monitoring and maintenance; IT service or software providers that process email campaigns, newsletters, company updates or customer surveys on our behalf.
7) Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
8) Data retention
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Thereafter we will anonymise your personal data so that it can no longer be associated with you or erase it.
9) Your rights
You have the following rights regarding your personal data:
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at enquiries@jjis.co.uk.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than this if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Should you wish to raise a complaint with the Information Commissioner’s Office about any way that we handle or process your personal data, they can be contacted at https://ico.org.uk/concerns/
10) Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
11) CCTV
JJIS has CCTV cameras installed around the office in Teddington for the purposes of crime prevention and public safety. JJIS staff, visitors to JJIS or passersby may be recorded on these cameras. The footage is stored by JJIS for a limited time before it is overwritten. JJIS may monitor the footage in the event of a security breach. JJIS will only ever share the footage with the local Police force in the event of a criminal investigation. The contact number for CCTV enquiries is stated on signage around the building.
12) Amendments
This Privacy Policy was reviewed in February 2025 and is subject to further amendments from time to time.
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